On my second visit, I arrived at Mexico City’s sprawling airport and purchased my SIM from the Telcel store on the first floor of Terminal 1 as soon as it opened (it operates from 9:00 am until 7:00 pm). No passport or other identification was required. When the process was complete, a confirmation message arrived by SMS and I was good to go. You’re able to buy all SIM sizes from both official stores and at the Oxxo. If you have an existing one, show it to the operator to make sure there’s no confusion about the size you need. To buy the card, simply walk into the store with your phone and ask to buy a new SIM (chip). Since it took the guy behind the counter about ten minutes of rapid-fire Spanish to do it, however, I was pretty happy I’d asked him to help. It’s apparently possible to get it working yourself by calling the Telcel activations department. Unless you’re able to speak a reasonable amount of Spanish, you’ll probably have the most success purchasing a new SIM card in tourist areas where English is more widely spoken. They offer alcohol, snacks, groceries, and most importantly for me, phone services. Similar to the 7-11 convenience stores, there seems to be an Oxxo on every corner in Mexico. I was able to do everything I needed in the Oxxo store a couple of blocks from my hotel. There may well have been, but in the end, it didn’t matter. On my first visit, I flew into Puerto Vallarta airport and didn’t notice anywhere selling SIM cards in the terminal. I’ve visited Mexico twice, and purchased a Telcel SIM each time. You'll get 5% off your first purchase with the discount code TMA. These days, we mostly use aloSIM: easy to buy and set up, it's a simple, low-cost way of staying connected when you travel. In short, because they're software rather than a physical plastic card, you avoid the hassle of kiosks and phone stores entirely, and are connected as soon as you land. We've put together an explainer of what eSIMs are all about if you're not familiar with them. While this article is mostly about buying physical local SIM cards, if you have a recent iPhone or other supported device, the best way for you to get connected in Mexico may well be to buy an eSIM instead.
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